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4 Questions
A customer lifetime of around 5 years does that correspond to a Churn rate of 20% or is 5 years an estimation you use internal to calculate lifetime value?
Two questions around your profitability: First I recognize the progress you have made while revenue has grown by almost 22 DKKm in 2024 EBITDA was improved by 28 DKKm. Meaning that all new revenue came directly to EBITDA and more. Do you expect this to be the case in the next 3 years, meaning you can add another 20-30 DKKm in revenue without increasing costs? And questions two, you EBITDA-margin is still -50% which is a quite high negative number, looking at the fact that you are a SaaS company what is driving up the cost to such a negative margin?
You state in your report the following on ARR growth: "while ARR growth may appear lower in 2024
compared to 2023, the underlying improvements are more substantial
than the final 2024 ARR suggests." can you explain a bit more what you mean here?
In your Q2 presentation you explained that by the end of 2025 you expected to be EBITDA and cash flow positive can you explain what has changed in the mean time and why you are now expecting a 10-20 DKKm loss in EBITDA?